Testimonials

To the installers –

A HUGE thank you! You’ve done a beautiful job on our home and it’s been a true pleasure to have met you. The experience of having the siding put on was most pleasant. Thank you for removing the dumpster. It’s made getting in and out of the garage much easier.

“Tom worked with us to get the results we were looking for. His attention to detail makes the job very professional.”

CRI Management,

I recently received an estimate on a new roof from your company. Being able to meet with your sales representative on my odd schedule was no problem for him and a great help to me. I was quite impressed with the sales representative and how he could answer my questions in terms I could understand. Financing the project was a breeze, you did the leg work. Again meeting with my schedule. A month barely passed when the job was started. The roofers assured me that everything would be cleaned up and washed up when they finished. Your employees are very courteous and hard working men. Having to deal with rain, wind, and heat they were able to complete the job in a week.

A job very well done.

Dear Sirs:

I am taking this opportunity to thank Custom Remodelers, Inc. for the job you did on my house and garage. Ryan met with me and presented some options that I could do to improve my residence. He did an excellent job and the project was started when he said it would be. I know that he also gave me a great deal on cost. I much appreciate it.

I also wish to say that the crew that actually did the job headed by Byron did OUTSTANDING work. He has instilled in his crew the importance of paying attention to detail. In addition, Byron did little things like driving personally to a hardware store to get a new doorbell for me that he said had dried out. The old doorbell still worked find so I was unaware that it could have failed. Byron’s crew has literally made my home maintenance-free. And it looks fantastic!

I shall certainly recommend CRI to anyone who asks.

Custom Remodelers Inc.,

I want you to know how pleased I am with the work Hayden and Wally did replacing the gutters on the rear of my house. The house is 90 (plus) years old and the gutters appeared to have had two or three poor renovations. However, the fellows seemed to know what to do with each new discovery, and finally ended up with a job you would be proud of.

GREETINGS CRI!

If someone had told me one year ago that on this day in the year 2001 I would be enjoying a brand new look – the outside of our home exhibiting a gorgeous new “outfit”, I would have thought them insane!

Our thanks to the initial contact, whoever it was, and to JUSTIN and MARIO, the salesmen who came and talked to my husband Dave and I about CRI, and to many others, especially “RON” and his crew for the beautiful job they did!

From the time we signed the contract, CRI has lived up to every promise they made to us. Maybe it is because we are all midwesterners and we have a certain work ethic and unwavering high moral code nurtured into us… but actually, I suspect that CRI is SIMPLY THE BEST! I am convinced that your siding products are absolutely high grade and that your sales people truly know what they are selling and they are polite and are unabashedly proud of the service you deliver!

We are also quite priviledged to have had a gentleman named “RON” direct our remodeling siding project. This man certainly knows his craft and he knows how to get a job don efficiently and with a positive attitude. Our remodelers went about they business by first removing the old siding, then measuring, cutting, fitting and installing the new diding with great skill. “WRAPPING THE WINDOWS” (a siding term) takes a good deal of figuring and adapting I was to discover.

Dave and I live on a corner lot “on the hill” in Hudson where there is a great deal of car, bicycle and people and dog traffic. Many folks stopped by to watch the work being done or to tell us “what a nice job”. At the end of each work day, everything was picked up and put away.

We moved into our brand new home in January of 1970. Now, over 30 years later it feels like we again have a brand new home! THANK YOU CRI AND “RON”. You are SIMPLY THE BEST!

I would like to make a few comments on the recent installation of a window in our house:

Our salesman Craig was great. He had a no BS approach that was refreshing after having a lot of bids from other window salesman.

The installers Wayne and Roger were true professionals. To tell the truth, I was kind of worried about someone coming in and tearing a hole in the side of my house (new window installation). These guys were able to do it with no fuss or mess. I could tell these guys were going to do it right or not at all which is reassuring. The window looks great and you can tell it wasn’t a hack job. If I were to get any more windows, I would want these two to do the job.

We are very happy with the window that your company provided and installed.

Gentleman,

Words cannot express my gratitude for the two craftsmen who so adeptly put new windows into my house. Their skills are perfection personified. Each window was given special care no matter the weather or environment situations. The bay window is nothing short of spectacular. The neighbors have been over again and again commenting on how well the work was done and asking who did the project. Not only is this customer proud, but obviously so are the neighbors.

Tim and Sean have bent over backwards, gentlemen, to give their best (and succeeded, needless to say). It is with sincere hop you will take the time to thank them for the find representation of your company they afforded. If their skills are indication of what is yet to come, I certainly have chosen well.

I must also thank Jay for all he has done to make this possible. This is something I have worked many long years to acquire; he has assured me I will not be disappointed. A “Hats Off” to him, also.

Thank you for being the fine, reputable company you are. Nice to know there is someone available who takes other’s desires and dreams to heart.

God bless each of you!

“We just want to thank you for the work you did. Your workers are wonderful. Have a great holiday. Please let them all know we sent this because they need to be praised for their wonderful job. The new crew were awesome!”

“Tom exceeded my expectation and went above my expectation. He did some extra touches that I greatly appreciate.”

Thank you, Sean, for bringing Custom Remodelers into my life. As a busy business owner, I don’t have time to paint. I can remember my friends spending their entire summer painting their house. When I first decided to put siding on my house, I went to Home Depot. I asked the person in that field if siding was a project I could do myself. He said that it was a simple task. All I had to do was put the insulation on top of my existing house and then put the siding on. It would be three to four days. Then Mr. Ussery came to my house and showed me their special siding and insulation. Custom Remodelers siding seems to be a much higher quality than the products at Home Depot. That was enough to convince me to work with Custom Remodelers, besides the time I needed to spend putting the siding on the house. The project started quickly and the person working informed me of every step he was taking to accomplish the project. The first step was to remove the existing siding because with the insulation and new siding, the new siding would not be flush with the existing windows. Some of my existing siding was also bad. When the project was completed, it took almost two weeks. The project did require expensive industrial equipment. I am glad that I selected Custom Remodelers because it was a project that I would not have been able to accomplish and they were very detailed. Again, thank you for a new looking home, it is beautiful.

I am writing this letter to say thanks for a job well done. My house looks great and my wife is thrilled with the job CRI did on our siding.

Ryan came to give us an estimate and he certainly is a nice young man. If I had a business I would like to have him work for me!

Pat was the person I contacted to schedule the starting date and he was very nice and helpful in solving our anxiety. I can only imagine the frustration pat was experiencing, trying to satisfy people like us following the storms we had.

“I would highly recommend this crew to anyone. They went above and beyond and cut no corners to make sure everything was perfect.”

I was very pleased with their workmanship and attitude. Regarding workmanship, it appeared to be that they clearly knew what they were doing and took pride in doing a good job. On attitude, they were cooperative, helpful, and understanding when there was some confusion regarding the style and number of shutters to be put on the house. Also, I really like the fact that they stand by their work, and they indicated to me that if there were any problems with the job that they would definitely correct these. I appreciated that very much. I have had several compliments on the house.

After seeing my neighbors new windows and talking things over with him, I knew it was time to replace my old, warped, drafty windows. Of course, my high heating bills also had me thinking of “weather proofing” my house.

Its been two weeks since the windows were replaced and the change is really noticeable. As I sit by my table overlooking the back yard, it is a windy day, but there are no drafts. In fact, I can’t even hear the wind.

The furnace is not kicking in as often and I expect that my heating bill will go down dramatically. (Just like my neighbors heating bill went down over $100.00!).

Kevin, I just wanted to thank you and Paul. You both made this a great experience. And, yes, I am happy with the new windows.

After seeing my neighbors new windows and talking things over with him, I knew it was time to replace my old, warped, drafty windows. Of course, my high heating bills also had me thinking of “weather proofing” my house.

Its been two weeks since the windows were replaced and the change is really noticeable. As I sit by my table overlooking the back yard, it is a windy day, but there are no drafts. In fact, I can’t even hear the wind.

The furnace is not kicking in as often and I expect that my heating bill will go down dramatically. (Just like my neighbors heating bill went down over $100.00!).

Kevin, I just wanted to thank you and Paul. You both made this a great experience. And, yes, I am happy with the new windows.

At the end of March I called you for an estimate for soffit and fascia work to be done at my home. The work was important as my house is old and this home improvement work had not been done for a long time. Jason came to my residence for the estimate. He was very professional and made a drawing of my home and set about explaining the different options for color I could use. He suggested what would look right on my home and we wrote up a contract for the work to be done.

A couple weeks later I received a call from Lyle who does the installing for Custom Remodelers for the soffit and fascia work. He explained he would like to do the job as soon as possible. He would be sure to clear it with the owner to go ahead and complete the job. He came over a few days later and completed the job which involved correcting a venting issue a the back of my house. He was very professional and I am so happy with the way the soffit and fascia improves the look of my home.

I want to thank everyone involved with this improvement to my home. I especially want to thank Jason and Lyle, as they are both valuable assets to your company. Please be sure they are properly rewarded. I will be happy to recommend your company to anyone who needs any type of home improvement work done to their home.

Our new windows give our house a whole new look. We love it. Now we wonder why we waited so long to replace the old ones.

The people at Custom Remodelers were all very nice and easy to work with.

“Job was done quickly and proficiently. It exceeded my expectations. Workers were extremely courteous and site was clean everyday when they left.”

Dear Mr. Carpenter:

It’s always been a bit ‘awkward’ writing letters of ANY type to individuals’ employers. We’re pretty certain, however, you’ll enjoy reading this particular one. Just pull out a thesaurus with synonyms of ‘wow’ in it, and you’ll be set. Allow us to explain:

The lone contractor you sent to perform the not-so-trivial task of installing an entire houseful of windows (i.e. 9-plus a patio door), was Andy W. (Please forgive us – we only saw his long last name once). As we said, the overall reaction ‘short story’ version was ‘WOW’; the ‘long story’ version would require a second page.

Andy’s first day was quite busy, yet eventful, replacing almost ½ of all the windows (including replacing existing trim). The second day was much more challenging. He literally rebuilt the window frame for our front bay window from scratch, since the existing window frame was unusable. Even Bill, who envisions himself as quite the handyman, was quite impressed with Andy’s craftsmanship. On Wednesday, he installed the two ‘triple’ windows for our master bedroom and downstairs den. Thursday was once again another challenging day. He removed/installed our sides one last ‘thorn’ that’d been there for the past 4-1/2 years. Friday, he completed any remaining ‘fine-tuning’ work, including trimming the bay window and patio door.

Thanks so much, Kevin, for having sent such a capable installer as Andy! We were HIGHLY impressed with the quality of his work, his work ethic, and would be happy to recommend his services to anyone requesting a reference for him in the future!

We recently had new windows and siding put on our home by your company, Custom Remodelers, Inc. I would like to take this opportunity to say thank you for such a fine job and efficient install. Our windows are wonderful. The siding is great. The installers were very pleasant people, and we are very pleased with the whole process. Other than the new siding and windows, you would not have known someone was there. They left the house inside and outside in a very acceptable manner.

Thank you again for your services. I would recommend Mark our installer and the quality of your product to anyone.

From sitting down with the sales representative to the installation process, I was very pleased with the service I experienced with CRI. They have been thorough in explanation of the entire process. I was informed of each step I should expect regarding the installation as well as the timing of the custom made windows for my home. I was pleasantly surprised when I received a call stating my windows were ready for installation almost 2 weeks prior to our expected date. CRI was flexible to my schedule for installation, as well as prompt and efficient with the installation. Thank you CRI.

My husband and I recently had our windows replaced by Custom Remodelers, Inc and are very pleased with the results. When they called to inform us that our windows were in and that it would take about three hours we were very excited. The installers came to our house and were very friendly, professional and considerate. They worked continuously until the job was done and to my surprise the job was completed in the three hours originally stated. The installers cleaned up any and all mess that had occurred and also made sure our windows were sparkling clean. Our new windows give our home a more appealing look and are also easy to use and to clean. We look forward to having Custom Remodelers, Inc replace the remaining windows in our home in the near future.

We recently decided to replace all the windows on the second floor of our eighteen year old house. We chose Custom Remodelers, Inc. not only because of their reputation as an industry leader, but because they had a vastly superior product and we knew that Custom Remodelers replacement windows would ultimately increase the value of our home.

The salesman, Mike Kveene, was very friendly and knowledgeable, but the most compelling factor in choosing windows from CRI was the fact that Custom Guard Supreme Series vinyl replacement windows have insulated glass and are able to block almost all of the sun’s heat penetrating the window. And since it costs more to cool a house in the summer than it does to heat a house in the winter, this window was the clear choice for us.

The CRI team works very hard to make the customer completely satisfied with the purchase and installation of their new windows. For example, when problems arose with the installation of our new windows, CRI management team worked quickly and efficiently to find a suitable solution that met our needs.

Overall, we are very satisfied with the Custom Guard Supreme Series vinyl replacement windows we purchased from Custom Remodelers, and would highly recommend it to other customers.

On Wednesday afternoon, Nov 15th, 2006 the installers completed installing the eight new replacement windows in my house. They had started on Tuesday morning, by replacing one window at a time and doing the inside wood work. On Wednesday they did the outside window work. The installation went smoothly and easier than I imaged it would, I was a happy homeowner.

My house was built in 1983, the reason to replace these windows at this time, is as follows. On the outside of each window, the corner seam was separating, I had caulked the seams several years ago, but this did not hold up, with the seasonal changes. I was seeing more moisture on the inside of the windows staring in the late fall. I had been doing the inside plastic wrap, to help with the moisture problem and stop the damage to the inside window wood work. This also helped with the small cold air drafts I was feeling from the older windows during the winter. These being crank out windows, they were getting both harder and louder to open.

I first encountered the CRI replacement windows at the State Fair and local Olmsted County Fair (I believe last year). I had a salesperson out to show me more information on their windows and get a cost estimate. I passed at the time. In September of this year, I received a call from CRI asking to see me again. I like the style and options I was shown and the available financing. I decided it was time to replace these windows.

Since my new vinyl replacement windows have been installed, I have noticed it is quieter in my house, as they have cut down on the level of outside noise that use to come through the old windows. The window tint has cut the brightness coming in which I like. I also like that they are easier and much quieter to open.

I cannot wait until next spring to take full advantage of my new replacement windows.